Frequently Asked Questions

Residential FAQs

I have a really custom project. Would Jack’s be able to help me?

Yes! We love a challenge. Call 877-634-8401 or use our online contact form to email us to get started.

One of my garage door springs is in need of replacing. Can you help me?

Yes! We also recommend replacing both springs at once, to eliminate 2 service calls. Normally, when one spring goes, the other will soon after.

My garage door opener no longer works. Can you replace/fix it?

Yes! However, we recommend replacing the batteries before calling us. If new batteries do not fix it, call 877-634-8401 or use our online contact form to email us. We can UPS a new opener to you.

My keypad to open my garage door no longer works. Can you replace/fix it?

Yes! Call 877-634-8401 or use our online contact form to email us to get started.

Commercial FAQs

Do you offer 24 hour emergency repair service?

Yes, we always have a service agent on call.

Do you offer commercial service contracts?

Yes!

Still have questions?

Please call us at 503-639-4440 or email us here.